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Manheim Delegates Complete A Miller Heiman Conceptual Selling Workshop

Miller Heiman Conceptual Selling – “Golden Silence”

I DID IT!!!!! Had a really great meeting with a dealer group in Ipswich and at the close of my presentation when I was confident I’d answered his questions and covered his needs I SHUT UP… It didn’t feel uncomfortable and it was the customer who broke the silence with a compliment on my ability to keep quiet!

Deal done.

Sales Leader –  Automotive (a recent workshop participant)